Communication is truly an important skill. However something that I’ve noticed is that sometimes we pay more attention to the words that we speak, and not so much attention to the words that we type….which is also a form of communication. What you say via email, text, or any sort of internal communication platform you might […]
One of the most asked questions I get in my 1:1 coaching sessions is “Mak, you talk a lot about leadership. But I don’t understand what’s the difference between leadership and management?” This is an excellent question! And I’m not surprised it tops the list on what confuses many. I had the same question too. […]
As a manager learning how to develop a work plan cannot be overstated. In today’s episode of MakTV I will be explaining how to create a work plan, what a work plan is as well as the four essentials to developing a work plan. All right then let’s get into it! Would you prefer to […]
Did you know that companies with engaged employees see 233% greater customer loyalty AND 26% greater annual revenue?! These crazy stats show that there are plenty of benefits to having an energized team! Energized + motivated employees pay off. In this video we’ll be diving into 5 important ways that you can keep your team […]
Raise your hand if you are feeling a lot of anxiety and fear around your role….🙋🏾♀️ If you raised your hand I want you to know that you are not alone. The stress and uncertainty about what’s in store for you and how you will perform is something that most new managers experience. And if […]
As a manager, one of the most essential skillsets you can have is learning how to set expectations for employees. With that said, it is also one of the hardest things as a manager you will have to do. It can be hard to ensure not only that you clearly communicate the expectations you have, […]
Remote work has many benefits, but let’s be real virtual teams having their challenges as well. Most of us however, are being thrust into uncharted territory here with managing dispersed teams and finding it challenging especially during this crisis. Many of you had questions around how you can motivate your team throughout this chaotic time. […]
