Start bringing the best out in your team and get recognized as an inspiring, impactful leader who’s contributing to the overall success of the organization.
Become a Confident, Competent and Impactful Leader
And while Googling and guesswork might be enough to *just* keep your head above water, to earn the respect of your team and truly bring out the best in them, you first need to show up as the kind of leader you’d want to follow.
But as you probably already figured out by now, it tends to feel more like you’ve been thrown in the deep end without any swimming lessons and no lifeguard in sight.
It’d be nice if securing the promotion was the tough part, huh? That all of that hard work was rewarded with a, “Congrats! You got the role, and here’s the instruction manual on exactly how to excel in it!”
Let’s replace the piecemealing with an actual step-by-step plan so you can start making an impact.
from someone who understands your struggles + pushes you to be your best
Receive personalized support & feedback
and turn your team into a well-oiled, highly motivated machine (who doesn’t need micromanaging!)
learn to delegate effectively
to navigate any challenging decision, sticky scenario, or difficult conversation with integrity
develop the skills & confidence you need
without having to pretend to be someone you’re not
understand your strengths and develop your own unique leadership style
that’ll become your time-saving, guesswork-preventing new manager playbook
get the framework & essential tools
When you're ready to...
NMA Live pairs practical, theory-free training with a proven framework, personalized feedback and live group coaching so you can immediately put what you’re learning into practice in a safe, judgment-free environment.
In other words, you can stop wishing there was an instruction manual on how to do your job... because I’ve done you one better.
A 4 month coaching program that is everything you’ve been craving – and need to become an impactful leader who builds high performing teams.
The New Manager Accelerator
Introducing.....
- ciera v. Manager of Data & Curriculum
Before NMA, I lacked confidence in giving feedback and delegating. Now I lead with calm clarity, plan my weeks with intention, and feel genuinely equipped to guide my team with confidence and care. The growth I experienced from practicing hard conversations in a safe space was transformative.
“The tools, templates, and resources she provides are extremely valuable. Also, the fact that the course resources are available as an asset to you for a lifetime makes joining the course an easy decision!
- Gastine J, Operations Manager
“I wholeheartedly recommend participating in the NMA program. The invaluable real-life scenario experiences, support from Mak, and resources you acquire during the program will contribute significantly to your professional development."
The most valuable aspect of attaining these results is gaining a heightened sense of confidence and access to a comprehensive array of resources and toolkits for reference. One of the program's highlights that I found particularly rewarding was the opportunity to learn and collaborate with fellow leaders in navigating shared challenges.
- Heather, Software Engineering Manager
“I wish I could stay in the class forever—Mak’s training completely changed how I lead, and I have zero regrets."
Before NMA, I doubted myself as a new manager and avoided tough conversations. Mak’s training gave me the confidence, tools, and language to lead effectively—without sacrificing who I am. I now run my team with clarity, connection, and ease. The weekly community calls and role play turned out to be the most powerful part—what I once feared became my biggest breakthrough.
- Smile T, Vulnerability Research Analysis Lead
“This program didn’t just help me get promoted—it helped me trust myself as a leader."
Before NMA, I was battling imposter syndrome and unsure how to lead without losing myself. Now I’ve been promoted, gotten a raise, and lead with confidence, clarity, and authenticity. NMA gave me the tools, support, and mindset to grow into the leader I always hoped I could be.
But rewind the clock and you’d find me freshly promoted into my first management position… immediately filled with overwhelm, self-doubt and terror that I’d let everyone down.
In other words, I know exactly what it’s like to be in over your head trying to navigate a role you feel completely unqualified for. To spend your days Googling for answers, second-guessing every decision and imagining the horrible things people are probably saying about you.
And as someone who (spoiler alert!) eventually overcame those struggles and became a confident leader who scaled a 4-person team into a 25-person department, created a team culture that brought the best out in everyone, and whose leadership decisions became recognized throughout the entire company… I’m here to tell you that you have the potential to do the same.
I’ve made it my mission to create the resources, training and support I *wish* were available to me when I was a new manager so you can speed up the process of becoming an impactful manager – and actually get to enjoy the journey!
Today I’m a leadership coach for new managers and founder of The Impactful Leader -
In case we haven’t met yet, I’m Mak.
- SAMANTHA A. RN MANAGER - CLINICAL OPERATIONS
Before working with Mak, I felt like I wasn’t helping my team reach their full potential and was just coasting along. I was being too lenient, not producing results and not having great trust without the team. I knew I needed help when problems began to snowball and I was putting out fires that I knew could have been prevented if I knew what to do.
I feel much more confident in so many areas of my role. I don’t question if I should be in this position or if I am falling behind others or what people think of me so much because I can clearly see the results that I am doing well. That I am producing better results and I feel on top of things and make calculated decisions to help those around me.
If you ever searched for the answers on how to lead a team, how to be a better manager, how to produce results, how to have a difficult conversation, how to engage employees, then this program is for you. Say goodbye to vague articles or blog posts and you’ll find action items, clear steps and rationale for what you will be doing and it will cover each aspect of things needed to lead a team of people, things I didn’t even think of but totally needed.
From putting out fires to producing meaningful results.
- katrina, COMPLIANCE & AUDIT MANAGER
“I felt very lost. I didn't have that support system that I was hoping to have — it was uncharted territory. Before NMA I was working 15 hours a day because half of it was me trying to figure out how to deal with something I didn't know. I was doing Google searches, I was on YouTube, reading books that had ‘new manager’ in the title.
I've gotten a lot from the program but the most impactful thing that has driven results for me on my team is definitely confidence. It was quite the challenge to get that trust from them. But the trust had to start with trusting myself and knowing that I could do the work because there were days where I felt completely defeated. And there's no way that if I'm defeated, I can show up for my team in the way that they needed me to show up.
…Then for the first time ever in my career, I actually got a bonus. I think it just speaks to how much I’d grown and that I'm going in the right direction. I committed to it and I took the steps that I needed to get there and for someone else to recognize that.”
From feeling defeated to getting her first bonus.
NMA Success Stories
Before working with Mak I had a very poor example of how a manager manages.
I was paralyzed because of the example set before me, and knew that wasn't the right answer to be an effective leader.
At first I was hesitant to take NMA due to the time commitment.
But within the first week of joining, I had to have a serious conversation with a team member and I had no prior language with how to approach it.
I was nervous and I brought this issue to the sessions with Mak. Sitting down in a 10-minute role-play scenario hearing Mak coach me through what to say equipped me!
NMA has given me what I need to build trust with those I manage and the language to have impactful conversations to develop the employee while getting the results needed for the betterment of the company. So if you're thinking of joining... Do it! You're exploring this as an option because you know you want and need to feel equipped.
From feeling paralyzed to feeling equipped to handle anything!
- Jared P. Marketing Manager
I joined Mak's programme at the right time: just as I was promoted and I did not want to leave anything to chance. I wanted to be successful in my role, for myself, the team and organisation I am working for.
The New Manager Accelarator Programme provided me with guidance, reassurance and confidence in my role as a Manager. I felt very much a part of a support group led by Mak and it meant a lot to have that sounding board, safe space to talk things through and receive guidance, support, direction.
My confidence has grown immensely and few months later down the line, my team has been expanded and I have been trusted with new, extra responsibilities.
Do challenge yourself and join if your desire is to grow, evolve, learn from others. It will accelarate your progress and secure your success. One can learn by trial and error but if you are serious about being successful, progressing, being the best you can be, winning the trust, confidence of your team, your seniors, then this programme is for you!
- Blanka S. Operations manager
From underconfident to confidently leading a bigger team!
